You will need to know which System you have. Step 4 requires that you know if your system is the Panasonic KX-TVA System or the KX-NS700 System. You can find this information on the front of the equipment.
 

  1. Press VM key or Call your Office Voice Mail Number 
  2. When Voicemail answers, ignore what the auto attendant is telling you to do and press # 6 * 998
  3. Press 1234# (or your ADMIN password if different)
  4. Press 5 to record your greeting in the KX-TVA System or Press 4 to record your greeting in the KX-NS700 System
  5. (DO NOT PRESS 1) Press 3 for "custom service menus"
  6. Press: 1- For Main Company DAY Greeting and 2- For Main Company NIGHT Greeting ( if it exists )
  7. *Note: The Voice Mail System will tell you the current greeting ( if it exists )
  8. Press 1 to record a greeting
  9. Record your greeting and then press 1
  10. Press 2 to accept
  11. Confirm your greeting and press 2 to accept
  12. Press ** to exit
  13. Hang up the phone set