Deleting a Mailbox in the Voice Mail System
As the administrator, you have the ability to delete a mailbox and create a new box. This is recommended when an employee leaves the company and a new employee takes the same desk. This clears out all the old employees greetings, messages and settings and returns the mailbox to the default setting. This is also recommended if you have a problem with a particular mailbox. Just delete and rebuild and the problem should be resolved. The user will need to redo their greetings.
- Call the Voice Mail, press POUND 6, STAR 999
- Enter password if requested, followed by # (POUND)
- Listen for the prompt to dial 4 or 5 for "other features (This depends upon the model of system you have)
- Dial 1 (Mailbox Setup)
- Dial 2 (Delete)
- Enter the mailbox number you wish to delete
- Press 1 to delete mailbox
When satisfied with recording, press STAR STAR STAR to exit or POUND 6 for another function